15 general skills or competencies (Job family competencies) for IT Project Manager I
Skill definition-Examining internal processes within a business to increase efficiency and align with the business goals.
Level 1 Behaviors
(General Familiarity)
Explains the methodologies of successful business process analyses.
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Level 2 Behaviors
(Light Experience)
Reports results of analysis and audit observations to keep records up to date.
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Level 3 Behaviors
(Moderate Experience)
Performs detailed business process analyses to support new business developments.
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Level 4 Behaviors
(Extensive Experience)
Manages business analysis processes on large and complex projects.
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Level 5 Behaviors
(Mastery)
Creates organizational insights through quantitative and qualitative data analysis.
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Skill definition-Automating and integrating the efforts of IT operations and development teams to deliver software applications faster.
Level 1 Behaviors
(General Familiarity)
Explains the advantages and disadvantages of DevOps implementation.
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Level 2 Behaviors
(Light Experience)
Identifies defects and tracks bugs to ensure continuous operations of the software development lifecycle.
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Level 3 Behaviors
(Moderate Experience)
Partners with operational and development teams to bring DevOps software development methodologies to operations.
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Level 4 Behaviors
(Extensive Experience)
Monitors and alerts the team about the impact and risk of DevOps changes.
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Level 5 Behaviors
(Mastery)
Develops automated security and compliance capabilities in support of DevOps processes.
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8 soft skills or competencies (core competencies) for IT Project Manager I
Skill definition-Continuously maintaining and improving the quality of a product/service to meet the changing client needs and create value.
Level 1 Behaviors
(General Familiarity)
Aims to add value to every work assignment and shares input on quality improvement efforts.
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Level 2 Behaviors
(Light Experience)
Applies comprehensive knowledge to maintain quality focus.
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Level 3 Behaviors
(Moderate Experience)
Analyzes project data, time, and resources to implement quality process changes.
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Level 4 Behaviors
(Extensive Experience)
Develops expertise in quality assurance tools, techniques, and standards.
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Level 5 Behaviors
(Mastery)
Designs tools and procedures to evaluate the quality of services or products.
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Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Cites steps and tips to improve attention to detail in the workplace.
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Level 2 Behaviors
(Light Experience)
Keeps full attention when listening to understand the message.
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Level 3 Behaviors
(Moderate Experience)
Balances between accuracy and efficiency for different tasks or programs.
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Level 4 Behaviors
(Extensive Experience)
Creates and implements quality management processes for our business.
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Level 5 Behaviors
(Mastery)
Defines possible hurdles to projects and creates strategies to deal with them.
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Summary of IT Project Manager I skills and competencies
There are 0 hard skills for IT Project Manager I.
15 general skills for IT Project Manager I, Business Process Analysis, DevOps, Change Management, etc.
8 soft skills for IT Project Manager I, Quality Focus, Attention to Detail, Working under Pressure, etc.
While the list totals 23 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a IT Project Manager I, he or she needs to be proficient in Quality Focus, be proficient in Attention to Detail, and be proficient in Working under Pressure.